CEO
Overall Responsibility:
safeguard the lives and assets of clients by delivering high-quality,
compliant security services, while simultaneously driving the financial growth and operational
stability of the business.
key Duties:
- Strategic vision and market niche to differentiate services in a crowded security sector.
- Establish rigorous operational protocols and standard operating procedures to manage
risk and minimize liability. - Ensures strict compliance with complex government regulations, firearm laws, and
industry licensing requirements. - Act as the primary face of the company to cultivate trust with high-value clients and
manage reputation during crises. - Oversees financial stewardship by balancing operational budgets with necessary
investments in training and security technology. - Set company policies, ethical standards,
and long-term objectives
Cultivate a corporate culture of integrity and discipline to ensure ethical conduct and
reliability among all security personnel.
GENERAL MANAGER
Overall Responsibility:
Strategicleadership and corporate governance
key Duties:
- Provide overall strategic direction and leadership for the company
- Approve contracts, budgets, and major client engagements
- Represent the company in high-level meetings with clients, regulators, and partners
- Ensure compliance with state and federal security regulations
- Oversee risk management, business growth, and corporate performance
- Set company policies, ethical standards, and long-term objectives
DIRECTOR OF OPERATIONS
Overall Responsibility:
Day-to-day operational control of security services
key Duties:
- Manage all operational security activities across client sites
- Deploy security personnel and ensure adequate staffing levels
- Supervise Site Supervisors and monitor performance standards
- Coordinate incident response and escalation procedures
- Ensure client service delivery meets contractual requirements
- Conduct operational audits and performance reviews
- Liaise with clients regarding service issues and improvements
IT MANAGER
Overall Responsibility:
ensure the continuous availability, data security, and seamless
integration of the firm’s physical security systems, central monitoring stations
key Duties:
- Central Monitoring Station (CMS) Infrastructure
- Physical & Electronic Security Integration
- Network & Cybersecurity
- Corporate IT & Fleet Support
COMPLIANCE & QUALITY ASSURANCE OFFICER
Overall Responsibility:
Regulatory compliance and service quality control
key Duties:
- Ensure compliance with licensing, training, and legal requirements
- Conduct internal audits and inspections of security operations
- Monitor adherence to company policies, SOPs, and client requirements
- Investigate incidents, complaints, and breaches of conduct
- Maintain records for certifications, training, and regulatory reviews
- Recommend corrective actions and continuous improvement measures
- Work closely with Operations to ensure quality service delivery
ADMIN & SCHEDULING COORDINATOR
Overall Responsibility:
Administrative support and workforce scheduling
key Duties:
- Prepare duty rosters and manage staff scheduling
- Maintain personnel records, attendance, and leave tracking
- Coordinate payroll inputs and timesheets
- Handle administrative correspondence and documentation
- Support recruitment, onboarding, and training logistics
- Communicate shift assignments and schedule changes to staff
- Assist management with reports and operational data.
SITE SUPERVISOR
Overall Responsibility:
On-site leadership and supervision
key Duties:
- Supervise Security Officers at assigned sites
- Ensure officers follow post orders and site-specific procedures
- Conduct shift briefings and toolbox talks
- Monitor attendance, appearance, and conduct of officers
- Report incidents, breaches, and emergencies promptly
- Liaise with clients and facility managers on-site
- Conduct routine patrols and inspections
SECURITY OFFICERS
Overall Responsibility:
Frontline security service delivery
key Duties:
- Control access to premises and verify identification
- Conduct patrols to deter theft, vandalism, and unauthorized access
- Monitor CCTV systems and alarm panels where applicable
- Respond to incidents, emergencies, and safety concerns
- Enforce site rules, safety regulations, and company policies
- Write accurate incident and daily activity reports
- Provide professional customer service to clients and visitors